Privacy Policy

Last updated: 22 July 2026

This policy explains how UAE Journal Publishers handles information submitted through this website, email, enquiry forms and support chat.

Information we collect

We may collect your name, email address, telephone number, requested service, deadline, manuscript stage, project description, chat messages and limited technical information needed to operate and secure the website.

How information is used

Information is used to respond to enquiries, prepare quotations, provide requested services, send confirmations, manage support, prevent misuse and keep necessary administrative records.

Manuscripts and confidential material

Please do not submit passwords, payment-card details or highly sensitive research data through the public chat. Manuscripts and supporting files should be shared only through a separately agreed secure method.

Service providers

Website hosting, email hosting and other essential service providers may process limited information on our behalf. They are used only where needed to operate the service.

Retention and security

We retain information only for as long as reasonably necessary for support, service delivery, security, legal obligations and legitimate business records. Reasonable administrative and technical safeguards are used, but no internet transmission can be guaranteed completely secure.

Your choices

You may request access, correction or deletion of personal information where applicable. Some records may be retained when required for legal, security or contractual reasons.

Contact

Privacy enquiries can be sent to info@uaejournalpublishers.com.